1Agreement to Terms

These Terms of Service ("Terms") govern your use of the Setit.io appointment booking platform ("Service") operated by VRLY Ventures LLC ("Company", "we", "us", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2Description of Service

Setit.io is a multi-tenant SaaS platform that enables service-based businesses to manage appointments, collect deposits, and process payments. We act as a technology facilitator connecting service providers ("Tenants") with their clients ("End Users").

3User Accounts and Responsibilities

3.1 Account Types

• Tenant Accounts: Business owners who subscribe to our platform
• Client Accounts: Customers who book appointments with Tenants
• Staff Accounts: Employees of Tenant businesses

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4Payment Processing and Financial Terms

4.1 Platform Role

We facilitate payment processing through Stripe Connect. We are not a merchant of record for transactions between Tenants and their clients.

4.2 Platform Fees

We charge a platform fee of 2.5% on successful deposit transactions processed through our system. This fee is separate from and in addition to payment processing fees charged by Stripe.

4.3 Subscription Fees

Tenant subscriptions are billed monthly or annually as selected. All fees are non-refundable except as required by law.

5Tenant Responsibilities and Liabilities

5.1 Service Provider Obligations

Tenants are solely responsible for:

• Providing services as advertised to their clients
• Setting and enforcing their own cancellation and no-show policies
• Handling customer disputes and refunds
• Complying with applicable laws and regulations
• Maintaining appropriate business licenses and insurance

5.2 Policy Disclosure Requirements

Tenants must clearly display their terms of service, cancellation policies, and no-show charge policies to clients before booking confirmation.

6Deposit and No-Show Charge Policies

6.1 Platform Facilitation Only

We provide technology to facilitate deposit collection and no-show charge processing. We do not determine, control, or guarantee these policies.

6.2 Tenant Policy Enforcement

Each Tenant is solely responsible for:

• Setting reasonable and legally compliant policies
• Obtaining proper consent from clients
• Handling disputes and chargebacks
• Complying with consumer protection laws

7SMS/Text Messaging and Communications Consent (TCPA Compliance)

7.1 Message Types and Frequency

You may receive:

• Appointment confirmations and reminders (up to 3 messages per appointment)
• Booking notifications and updates
• Account alerts and security notifications
• Service updates and promotional offers (with separate opt-in)

7.2 Message and Data Rates

Message and data rates may apply. Contact your mobile carrier for details on your plan and any associated charges. We are not responsible for any carrier charges you may incur.

7.3 Opt-Out Instructions

You may opt out of SMS communications at any time by:

• Texting STOP to any message you receive from us
• Updating your communication preferences in your account settings
• Contacting support at support@setit.io

7.4 Opt-In and Consent

By providing your phone number, you affirm that:

• You are the authorized user of the phone number provided
• You consent to receive automated messages at the number provided
• Your consent is not a condition of purchase or service
• You understand that message frequency may vary

8Intellectual Property

The Service and its original content, features, and functionality are owned by VRLY Ventures LLC and are protected by intellectual property laws.

9Prohibited Uses

You may not use our Service:

• For any unlawful purpose or to solicit unlawful activity
• To violate any international, federal, provincial, or state regulations or laws
• To transmit or procure sending of spam or unsolicited marketing
• To interfere with or circumvent security features
• To send unauthorized SMS/text messages or make unauthorized calls

10Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VRLY VENTURES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11Indemnification

You agree to defend, indemnify, and hold harmless VRLY Ventures LLC from and against any loss, damage, liability, claim, or demand arising out of your use of the Service or violation of these Terms.

12Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any breach of these Terms.

13Governing Law

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law provisions.

14Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in Middlesex County, New Jersey.

15Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or platform notification.

16Contact Information

If you have questions about these Terms, please contact us: